1. These Terms and Conditions supercede all previous Terms and Conditions.
2. Plants listed are offered subject to being unsold and to satisfactory growth after acceptance of an order.
3. Goods are supplied on the basis that the customer has adequate technical knowledge of H.O.N.S. production. Isis Nursery Stock will not be liable for any losses caused by inadequate, out of date, or "Organic" production methods.
4. Where a delivery date is given on an order confirmation, list of outstanding orders, or any other correspondence, it is not guaranteed and is subject to satisfactory growth.
5. Where picture label is indicated Isis Nursery Stock will not be liable to supply, or for resulting loss of value, should the manufacturer withdraw the label.
6. Customers who cancel their order, or part thereof, after Isis Nursery Stock notify a delivery date, will pay 50% of the invoice value. Postponement will be charged at 25% of invoice value.
7. Prices quoted are per plant, ex nursery. VAT at the rate applicable at time of delivery will be added.
8. First orders from new customers must be paid for at or before delivery/collection. Customers subsequently wishing to open an account will be asked to provide two trade references and banking details.
9. Payment of approved accounts is due within 28 days of invoicing.
10. Legal ownership of goods supplied will not pass to the customer until full payment has been received and cleared.
11. In the event of non payment, we will use either the County Court, or a debt collection service, to recover the debt.
12. Should any complaints arise they must be notified to us, by telephone or post, within seven days of receipt of goods. Email is not acceptable.
13. In the event of a claim or dispute Isis Nursery Stock's liability shall not exceed the invoiced price of the goods in question.
14. Should any of these terms and conditions be held to be contrary to English law the remaining terms shall still be enforceable.
15. The placing of an order will signify agreement to these conditions.